Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
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I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.
Roberto from the support team did an excellent job in providing our requested information. Very helpful!
Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge.
- Ty | VP of Services
It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.
This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.
Jairus is always so helpful and goes above and beyond of the original request to enable us to complete projects/solve problems.
Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!
Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.
Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation.
- Ty | VP of Services
They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.
My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!
I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!