Reviews (1,803)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient subscription management, supporting various models like magazine and B2C subscriptions. It features custom bundles and a user-friendly analytics dashboard, with seamless integration across platforms. The support team is responsive and knowledgeable, quickly resolving issues and continuously updating the app to enhance functionality. Merchants note it significantly improves the smooth operation of their businesses.

April 26, 2024

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Hermanos Colombian Coffee Roasters
United Kingdom
Almost 4 years using the app
Recharge replied May 13, 2024

We appreciate you taking the time to leave a review about your experience!

- Ty Bailey | VP of Services

January 27, 2021

User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!

Andy Pandy Kids
United States
Almost 4 years using the app
December 15, 2023

Miley was really helpful and solved all my problems, Many thanks again.

Swagger & Jacks Ltd
United Kingdom
Over 3 years using the app
Recharge replied December 19, 2023

Thank you for taking the time to leave a review and shout out to Miley!

- Ty Bailey | VP of Services

April 27, 2023

Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!

Nine Line Apparel
United States
Over 3 years using the app
Recharge replied May 10, 2023

We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services

March 25, 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

Hamama
United States
Over 3 years using the app
August 13, 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Health As It Ought to Be
United States
Over 3 years using the app
May 11, 2022

Great, sharp and fast job when I asked for a support. :)
My recharge app was in need of a new parametrisation when change for frequency and days of the week.

www.coffeegems.co.uk
United Kingdom
Over 3 years using the app
Edited August 24, 2022

Gordon always goes above and beyond to get things sorted for us, and we're also getting in touch for one reason or another! Very patience and helpful as always. We're making really good progress with our portal.

Bare Biology
United Kingdom
Over 3 years using the app
Edited October 31, 2021

The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!

My Holy
France
Over 3 years using the app
February 10, 2022

Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.

Super Natural Goods
United States
Over 3 years using the app