Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

December 21, 2021

Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.

Pinch Magic Fiber
United States
Over 4 years using the app
November 9, 2021

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

Gower Brewing Company Limited
United Kingdom
Over 4 years using the app
Edited January 8, 2021

Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.

Red Bay Coffee
United States
Over 4 years using the app
April 3, 2021

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

Connect Roasters
United States
Over 4 years using the app
October 15, 2021

Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!

Kurasu
Japan
Over 4 years using the app
March 16, 2022

We've had very helpful customer service experiences with recharge support. Response time is quick & so is resolution of issues.

Everyday Oil
United States
Over 4 years using the app
November 16, 2021

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

Nutri-Patch®
United States
Over 4 years using the app
June 10, 2021

We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.

Skin Woof
United Kingdom
Over 4 years using the app
June 29, 2021

We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The app is very easy to use from the admin and customer portal side.

VitaCup
United States
Over 4 years using the app
May 17, 2021

Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.

Lolahemp
United States
Over 4 years using the app