Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
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I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.
The app works and does a decent job. I'll give 5 stars to the support team for sure. They are always super helpful regardless of when I chat with them.
Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.
SPEEDY ASSISTANCE INTO RESOLVING AN ISSUE. I SHOULD HAVE CONTACTED THEM EARLIER, NOTHING BAD TO SAY. GREAT SERVICE
Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.
Super fast customer service response time - Chris was very helpful and sorted my issue in no time. Now I know how to do it again in future.
Nikola from their support team has done an amazing job helping out with all questions, and the broader support team has been great as well. Recharge works seamlessly as a product and has every integration needed.
Glad to hear you have had a five star experience with both our app and support team!
- Ty Bailey | VP of Services
Extremely helpful support from Adam and team as we worked through a subscription migration.
Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.
- Ty Bailey | VP of Services
Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish
Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)