Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

July 25, 2023

Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.

LATHER
United States
Over 4 years using the app
Recharge replied July 31, 2023

Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation.
- Ty | VP of Services

January 5, 2024

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

OutdoorVitals
United States
Over 4 years using the app
Recharge replied January 16, 2024

I'm glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

Edited April 20, 2021

My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!

Elixir Shots
United States
Over 4 years using the app
May 18, 2022

I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!

The Ruscio Institute LLC
United States
Over 4 years using the app
December 21, 2021

Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.

Pinch Magic Fiber
United States
Over 4 years using the app
November 9, 2021

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

Gower Brewing Company Limited
United Kingdom
Over 4 years using the app
Edited January 8, 2021

Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.

Red Bay Coffee
United States
Over 4 years using the app
April 3, 2021

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

Connect Roasters
United States
Over 4 years using the app
March 16, 2022

We've had very helpful customer service experiences with recharge support. Response time is quick & so is resolution of issues.

Everyday Oil
United States
Over 4 years using the app
November 16, 2021

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

Nutri-Patch®
United States
Over 4 years using the app