Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

October 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Lait de Soja
Netherlands
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

November 4, 2024

Amazing application that increased our sales significantly. Their customer service is great

Calecim Professional
Singapore
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

October 2, 2024

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Lumity® US
United States
About 9 years using the app
Recharge replied October 21, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

February 20, 2025

Ola was helpful and knowledgeable!

Mineral Fusion
United States
Almost 4 years using the app
December 10, 2024

Brilliant App for subscription services with great support on hand.

Woof and Brew
United Kingdom
6 months using the app
Recharge replied December 17, 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

January 30, 2025

Excellent!

PatchAid
United States
About 6 years using the app
Recharge replied February 4, 2025

Thank you for the five stars!

- Ty Bailey | VP of Services

January 22, 2025

Very helpful

The Cafe Connection
United States
Over 4 years using the app
Recharge replied February 4, 2025

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

December 30, 2024

Very fast response and resolution!

Lavido
United States
Almost 5 years using the app
Recharge replied January 8, 2025

We appreciate your review!

- Ty Bailey | VP of Services

October 21, 2024

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Inno Supps
United States
Almost 5 years using the app
Recharge replied November 1, 2024

Thank you for the five star review and shout out to Roberto!

- Ty Bailey | VP of Services

September 24, 2024

This is specifically about support, not much experience with the workings of the app itself yet.

I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

DateBox Club
United States
Almost 7 years using the app
Recharge replied September 30, 2024

Thank you for taking the time to leave a review - and for the shout out to Ola!

- Ty Bailey | VP of Services