Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and continuous updates that enhance functionality. The customer support team is praised for their quick, knowledgeable assistance, particularly with complex setups and integrations. Features like live chat support are also appreciated for providing immediate help, making the app a reliable choice for businesses looking to offer subscription services.
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Migrated from another subscription app, the team was quick to help and the process was great!
We love hearing this - thank you for your thoughtful review!
- Ty Bailey | VP of Services
Very helpful! Was able to create the subscription for our customer when one wasn't created by the app.
Thanks for the awesome review - we’re pumped to hear it’s going well!
- Ty Bailey | VP of Services
Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.
As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make working as a small business more palatable.
We appreciate your feedback!
- Ty Bailey | VP of Services
We’ve had an excellent experience with ReCharge and their support team! Their platform is seamless, reliable, and easy to use, making subscription management effortless. The support team is responsive, knowledgeable, and always ready to assist whenever needed. We highly recommend ReCharge for anyone looking to optimize their subscription business.
Thank you so much for the five star review!
- Ty Bailey | VP of Services
So simple to use and manage and the customer service is so helpful - specifically Max S!
This is exactly what we love to hear—thank you for the kind words!
- Ty Bailey | VP of Services
Matt A. at Recharge has been so helpful with helping us sunset a product. The customer service has been top tier and we have been very happy with Recharge.
Thanks for the shout-out! Our whole team appreciates your feedback.
- Ty Bailey | VP of Services
Best subscription app, been using for years. Great CS, easy to use, 10/10 thank you!
We love hearing this. Thanks for being with us over the years and for recognizing the team’s effort.
- Ty Bailey | VP of Services
Jaden W was so so helpful in getting us more information about workflows, subscriptions, variations. The support team is amazing and we're excited to grow our biz with Recharge
It’s fantastic to know Recharge is making a difference for your business. Thank you!
- Ty Bailey | VP of Services
This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!
We are very glad to hear about your positive experience!
- Ty Bailey | VP of Services
Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.
We appreciate your feedback!
- Ty Bailey | VP of Services