Reviews (1,948)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, user-friendly interface, and robust features. They appreciate the seamless Shopify integration, intuitive subscription management, and customizable options that automate recurring payments and boost customer retention. Regular updates add new functionalities based on merchant feedback, enhancing reliability and streamlining operations, which significantly aids in scaling subscription services.

December 12, 2024

Very responsive to trouble shooting within the app. And the team listens to its customers and tries to give them what they need

ENML
United States
2 months using the app
Recharge replied December 17, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

September 4, 2024

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

Z Beans Coffee
United States
Almost 7 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review - and for the shout out to our support team!

- Ty Bailey | VP of Services

Edited December 13, 2024

Excellent, Roberto helped me identify the issue quickly and efficiently.

Balance of Nature
United States
Almost 2 years using the app
Recharge replied November 25, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

October 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
United States
About 4 years using the app
Recharge replied October 21, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

November 6, 2024

I am impressed with the customer service. I needed help and they were on it.

beJoyly
United States
About 1 year using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

December 10, 2024

excellent customer service

Inky Quills LLC
United States
Almost 6 years using the app
Recharge replied December 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

September 11, 2024

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.

Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.

Would highly recommend

Epic Water Filters AU
Australia
11 months using the app
Recharge replied September 16, 2024

Thank you for your feedback and review!

- Ty Bailey | VP of Services

November 9, 2024

Excellent platform and customer service.

Codeage
United States
Over 1 year using the app
Recharge replied November 25, 2024

We appreciate your review!

- Ty Bailey | VP of Services

December 27, 2024

Very helpful in resolving my issue.

Vantage Coffee Roasters
United States
About 2 years using the app
Recharge replied December 30, 2024

We are glad to hear that you've had a positive experience!

- Ty Bailey | VP of Services

September 26, 2024

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Pet Popcorn
United States
Almost 2 years using the app
Recharge replied September 30, 2024

Thank you for your review and shout out to Jaden!

- Ty Bailey | VP of Services