Reviews (1,770)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

June 4, 2024

Great help, quick response time. Thanks team!

Healthy Heights
United States
Over 3 years using the app
Recharge replied June 11, 2024

Thank you for your review!

- Ty Bailey | VP of Services

May 29, 2024

The rep Matt Ammirati was very efficient and helpful. Great customer service experience!

Sarah Belle
United States
Over 2 years using the app
Recharge replied June 3, 2024

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Over 3 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

March 18, 2024

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

WellBefore
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

June 4, 2024

Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!

Girl On A Run Box
United States
4 months using the app
Recharge replied June 11, 2024

We appreciate you taking the time to leave a review of your experience with us!

- Ty Bailey | VP of Services

April 9, 2024

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

FMF Racing
United States
Over 2 years using the app
Recharge replied April 22, 2024

Thank you so much for your review - and the shout out to Trystan!

- Ty Bailey | VP of Services

March 15, 2024

Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.

BadHandCoffee
United Kingdom
About 2 years using the app
Recharge replied March 21, 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

May 9, 2024

Excellent customer service - nice not to talk to a bot!

Market Lane Coffee
Australia
Over 3 years using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 27, 2024

Great service from Nena! Quick and efficient, and very co-operative.

Five Elephant.
Germany
Over 6 years using the app
Recharge replied June 3, 2024

Glad to hear about your positive experience! Thank you for your review.

- Ty Bailey | VP of Services

May 1, 2024

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.

Go-To Skincare
Australia
About 2 months using the app