Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited November 17, 2020

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

All-Star Nutrition
United States
Almost 4 years using the app
January 25, 2021

I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!

Agricultural Connections
United States
Almost 4 years using the app
April 11, 2023

Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.

Something & Nothing
United Kingdom
Almost 4 years using the app
Recharge replied May 10, 2023

We agree - Adam is fantastic! We appreciate your positive review.
- Ty | VP of Services

Edited May 24, 2023

Great and quick customer support service and the app offers a lot of great features that other app don't! We've been using the app for three years now and couldn't recommend it higher!

Mask
Australia
Almost 4 years using the app
March 2, 2021

Excellent app and wonderful support. Really happy with it as it makes subscriptions a breeze. We believe this is the best app available for subscriptions

London Hair Architects
United Kingdom
Almost 4 years using the app
July 21, 2023

Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.

Dr. Squatch
United States
Almost 4 years using the app
Recharge replied July 24, 2023

Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!

- Ty Bailey | VP of Services

November 6, 2020

We recently switched over to Shopify Plus and they recommended this app (as did our development agency HulkApps). I understand why, super customizable! Love it.

Crate Club, LLC
United States
Almost 4 years using the app
Edited May 12, 2022

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

The Nue Co.
United States
Almost 4 years using the app
January 10, 2022

We have been successfully using this app for almost a year already. Very happy with the results. Along the way there have been some errors regarding the compatibility of other apps we also use on Shopify, however, Recharge has answered extremely fast and has solved the problem very efficiently and with great professionalism.

funkyfatfoods.com
Netherlands
Almost 4 years using the app
Edited July 15, 2024

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful.

Crafty Ramen Market
Canada
Almost 4 years using the app