Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

June 10, 2021

We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.

Skin Woof
United Kingdom
Over 4 years using the app
June 29, 2021

We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The app is very easy to use from the admin and customer portal side.

VitaCup
United States
Over 4 years using the app
May 17, 2021

Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.

Lolahemp
United States
Over 4 years using the app
November 17, 2020

Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.

Sonage Skincare
United States
About 4 years using the app
December 6, 2021

SPEEDY ASSISTANCE INTO RESOLVING AN ISSUE. I SHOULD HAVE CONTACTED THEM EARLIER, NOTHING BAD TO SAY. GREAT SERVICE

South London Club
United Kingdom
About 4 years using the app
Edited March 15, 2024

Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.

CocoaVia
United States
About 4 years using the app
Edited February 23, 2022

Super fast customer service response time - Chris was very helpful and sorted my issue in no time. Now I know how to do it again in future.

Soulful Food Co
United Kingdom
About 4 years using the app
Edited January 19, 2021

the customer support is amazing. very fast & well explained responses that help solve my questions / issues immediately. thank you!

Best Bully Sticks
United States
About 4 years using the app
April 3, 2024

Fonctionne bien mais les abonnement sont trop dispendieux.

Skinzy skincare
Canada
Over 2 years using the app
Recharge replied April 8, 2024

We appreciate you taking the time to leave a review!

Ty Bailey | VP of Services

Edited July 15, 2024

Nikola from their support team has done an amazing job helping out with all questions, and the broader support team has been great as well. Recharge works seamlessly as a product and has every integration needed.

Clear Within
United States
About 4 years using the app
Recharge replied August 6, 2023

Glad to hear you have had a five star experience with both our app and support team!
- Ty Bailey | VP of Services