Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 25, 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

PRESS Healthfoods
United Kingdom
Almost 4 years using the app
July 12, 2021

This app is the absolute best!!!! The customer service is absolutely amazing!!!
Customer service representative Nena helped fixed a huge issue with my store at 2-3 am, super fast response, she needs a raise! Never had such a great experience with customer service like this. Recharge is user friendly and the best out of all ive tried.

H.B.Y
United States
Almost 4 years using the app
January 28, 2021

Excellent service!! We had a very particular case and we received more support that we could possibly wish for! The app does everything we need and is super flexible. The integration with our own app was easy and efficient!

Moov en Ligne
Canada
Almost 4 years using the app
November 16, 2021

Fast and friendly service! Solved the problem easily and reduced the stress around the issue! Very happy with the result.

Dinner Bowl
Australia
Almost 4 years using the app
July 29, 2021

Great app. Tigist from the support team was incredibly patient and helpful with the technical issues I was experiencing!

SARAH BRIGGS
United States
Almost 4 years using the app
July 5, 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

REP Provisions
United States
Almost 4 years using the app
Edited February 3, 2022

Always receive helpful support and knowledge from the team. Christian was extremely fast and provided the exact answer I was searching for. 100% satisfied! Thank you again!

Integrative Health
United States
Almost 4 years using the app
Edited February 3, 2022

Found out that Recharge has SMS integration to them. So I tried and it's working pretty well despite the minor hitch on setting up, which Jovanah, their customer service representative, helped me with, and in no time I was able to get things going! Great service! Kudos!

Pure Bella Vita
United States
Almost 4 years using the app
November 14, 2022

We've been using Recharge for a few years now, and it has made our subscription business sing. Recently, we worked with Nick at E-shop Genius on some modifications to our site, and he was a dream to work with as well. He was responsive, understood our needs, and executed the work quickly. I'm confident we'll get the most out of Recharge moving forward thanks to his help.

Blackwing
United States
Almost 4 years using the app
February 1, 2021

App really works well for us. It can be a bit fiddly but he support is great. The friendly Byron C helped us when we had some trouble and now it's working smoothly again. Recommended.

Trebuchet Magazine
United Kingdom
Almost 4 years using the app