Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Wrappr
Canada
Almost 4 years using the app
July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

Earth Fed Muscle
United States
Over 3 years using the app
April 27, 2023

Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!

Nine Line Apparel
United States
Over 3 years using the app
Recharge replied May 10, 2023

We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services

August 13, 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Health As It Ought to Be
United States
Over 3 years using the app
January 25, 2022

Support is amazing and does a great job with their prompt responses and directing where to go in the app!

Joovani
United States
Over 3 years using the app
Edited August 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

SugarMeSmooth
United States
Over 3 years using the app
May 25, 2022

Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.

SYLTBAR.com
United States
Over 3 years using the app
July 22, 2021

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

gem-kind
Australia
Over 3 years using the app
December 6, 2021

I've been a Recharge customer for over 2 years and always felt that their CS team is great. Fast response and whenever I have a request, they finish it less than 3days average. I am a happy customer indeed.

The Daebak Company
United States
Over 3 years using the app
Edited July 6, 2021

With ReCharge our customers can easily setup and mange their recurring subscription(s) and I get great insights into their actions and behaviors so I know where adjustments need to be made to drive the customer experience to the next level. Not to mention the team over at ReCharge is great to work with, super responsive and friendly folks that care about my business and keep me up to date with all the changes and enhancements being made.

Pura
United States
Over 3 years using the app