Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

Edited October 24, 2023

Réponse très rapide et efficace. Merci Nikola !

Popee
France
About 4 years using the app
December 8, 2020

Support matters. Clayton and Kristina's help have been critical to moving our subscription store forward. They care about our business as if it is their own. Thank you big time.

RBL
United States
About 4 years using the app
Edited July 6, 2021

Excellent customer service - really helpful and quick response! Thank you for helping to resolve my issue and answering my questions!

Hairguard
United Kingdom
About 4 years using the app
January 7, 2021

Great customer service from Jessie M! Got my issue fixed without lifting a finger and within hours. Very pleased!

Huxbrook Tea
United States
About 4 years using the app
May 17, 2022

I worked with the recharge team and some bulk upload and one-off use cases. Very positive experience with our support engineer Shayaan who was very responsive and helpful.

Canopy
United States
About 4 years using the app
July 20, 2022

It's a good tool and Adam from the support team was super helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Peel Away Labs
United States
About 4 years using the app
January 25, 2021

Quick to help and address issues. App works as intended. Wish the invoices were easier to download.

Simply Virtuous
United States
Almost 4 years using the app
April 14, 2022

Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..

Coterie
United States
Almost 4 years using the app
Edited September 20, 2024

We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!

Bicycle Coffee Company
United States
Almost 4 years using the app
August 6, 2021

We use recharge for our subscription program, and have been pleased with the responsive and helpful customer service we've received. There have been a few hiccups, but Tigist was extremely prompt, patient and thorough with all of her communications and helped us overcome the obstacles we came up against. Thank you!

Drink Buchi
United States
Almost 4 years using the app