Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

January 27, 2022

I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.

Addictive Apothecary
United States
About 4 years using the app
Edited September 1, 2021

I enjoy using recharge to easily adjust our company's customers plans. It is very smooth and simple to use. Milos, and the support team are always quick to remedy any issues.

OneSkin
United States
About 4 years using the app
January 9, 2024

Was great service!

Infinity Greens
United States
Almost 4 years using the app
Recharge replied January 16, 2024

Thank you for taking the time to leave us with a five star review!

- Ty Bailey | VP of Services

May 23, 2023

thank you for helping me figure things out. I asked how to get to discontinue a customer's subscription

Stoney River Soap
United States
About 4 years using the app
Recharge replied May 29, 2023

I'm glad our team was able to assist you. Thank you for the positive review of our app!
- Ty | VP of Services

October 7, 2021

Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services

O3UV
United States
About 4 years using the app
June 21, 2021

Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!

Tiege Hanley
United States
About 4 years using the app
Edited January 25, 2021

Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.

CDLP
Sweden
About 4 years using the app
July 29, 2022

This app is PERFECT for subscriptions. We have been using in our shop for about 2 years now and runs very smoothly. Their customer support is BEYOND helpful and very responsive!

Pacific Cookie Company
United States
About 4 years using the app
December 16, 2020

Katrina N was an absolute pleasure to deal with. Bringing a bit of liveliness to my pretty boring request! Was super quick and helpful. An asset to your team. 5 Stars also for Recharge in general. Super easy to use xx

Jeuneora®
New Zealand
About 4 years using the app
December 15, 2023

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
United States
About 4 years using the app
Recharge replied December 19, 2023

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services