Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

Atlantic Naturals
United States
Over 3 years using the app
Edited November 4, 2021

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Copper Cow Coffee
United States
Over 3 years using the app
Edited October 25, 2021

This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!

Flomentum
United States
Over 3 years using the app
January 23, 2022

Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.

CAPI
Australia
Over 3 years using the app
January 27, 2022

I moved themes and lost the subscription option on my site, contacted the company and it was done within a day. Sheana was high professional . Highly recommend. Thanks

FLON
United Kingdom
Over 3 years using the app
June 15, 2022

Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!

Sweet Peas Baby Box
Canada
Over 3 years using the app
October 3, 2023

Renata V was so quick and efficient when helping my solve a major glitch on our product pages.

Betr Health
United States
Over 3 years using the app
Recharge replied October 16, 2023

Thank you so much for the five star review & the shout-out to Renata! We're big fans of hers too!

- Ty Bailey | VP of Services

February 15, 2021

Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.

Rotor Riot Store
United States
Over 3 years using the app
Edited August 20, 2021

Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!

Old Faithful
United Kingdom
Over 3 years using the app
Edited June 25, 2021

Excited about the innovation, improvements & growth happening at ReCharge right now! They've allowed us to really customize our subscription experience, and create customers with stellar LTV.

by Humankind
United States
Over 3 years using the app