Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

April 13, 2021

Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.

Berserker Coffee Company
Germany
Almost 4 years using the app
April 13, 2021

These are definitely the best option if you are looking to offer subscriptions on your site. They offer a lot of different features out of the box and everything works well with Shopify. We have been using them for the last 7 months, and in that time the support has got immeasurably better. Would highly recommend

Kocktail
United Kingdom
Almost 4 years using the app
Edited January 21, 2021

Leaving this review because our sales rep at ReCharge, Alex, went above and beyond in answering our questions/emails quickly, and with great information and advice. In addition, we have been using the service for almost 3 months now, and the support we get when opening tickets is responsive and informative.

Shop Canopy
United States
Almost 4 years using the app
January 27, 2021

User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!

Andy Pandy Kids
United States
Almost 4 years using the app
July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Wrappr
Canada
Almost 4 years using the app
July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

Earth Fed Muscle
United States
Over 3 years using the app
April 27, 2023

Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!

Nine Line Apparel
United States
Over 3 years using the app
Recharge replied May 10, 2023

We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services

August 13, 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Health As It Ought to Be
United States
Over 3 years using the app
January 25, 2022

Support is amazing and does a great job with their prompt responses and directing where to go in the app!

Joovani
United States
Over 3 years using the app
Edited August 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

SugarMeSmooth
United States
Over 3 years using the app