Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

January 2, 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
United States
Almost 4 years using the app
Recharge replied January 16, 2024

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services

Edited May 12, 2022

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

The Nue Co.
United States
Almost 4 years using the app
January 10, 2022

We have been successfully using this app for almost a year already. Very happy with the results. Along the way there have been some errors regarding the compatibility of other apps we also use on Shopify, however, Recharge has answered extremely fast and has solved the problem very efficiently and with great professionalism.

funkyfatfoods.com
Netherlands
Almost 4 years using the app
Edited July 15, 2024

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful.

Crafty Ramen Market
Canada
Almost 4 years using the app
Edited August 23, 2021

AJ was very helpful and really helped resolve the things needed. The help I got was very valuable and much appreciated. Thanks and hope you continue supporting Recharge clients!

ARMRA
United States
Almost 4 years using the app
February 25, 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

PRESS Healthfoods
United Kingdom
Almost 4 years using the app
July 12, 2021

This app is the absolute best!!!! The customer service is absolutely amazing!!!
Customer service representative Nena helped fixed a huge issue with my store at 2-3 am, super fast response, she needs a raise! Never had such a great experience with customer service like this. Recharge is user friendly and the best out of all ive tried.

H.B.Y
United States
Almost 4 years using the app
January 28, 2021

Excellent service!! We had a very particular case and we received more support that we could possibly wish for! The app does everything we need and is super flexible. The integration with our own app was easy and efficient!

Moov en Ligne
Canada
Almost 4 years using the app
November 16, 2021

Fast and friendly service! Solved the problem easily and reduced the stress around the issue! Very happy with the result.

Dinner Bowl
Australia
Almost 4 years using the app
July 5, 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

REP Provisions
United States
Almost 4 years using the app