Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

July 29, 2021

Great app. Tigist from the support team was incredibly patient and helpful with the technical issues I was experiencing!

SARAH BRIGGS
United States
Almost 4 years using the app
Edited February 3, 2022

Always receive helpful support and knowledge from the team. Christian was extremely fast and provided the exact answer I was searching for. 100% satisfied! Thank you again!

Integrative Health
United States
Almost 4 years using the app
Edited December 14, 2021

The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop

900.care
France
Almost 4 years using the app
Edited February 3, 2022

Found out that Recharge has SMS integration to them. So I tried and it's working pretty well despite the minor hitch on setting up, which Jovanah, their customer service representative, helped me with, and in no time I was able to get things going! Great service! Kudos!

Pure Bella Vita
United States
Almost 4 years using the app
Edited August 25, 2023

Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.

The Flower Letters
United States
Almost 4 years using the app
Recharge replied June 27, 2023

Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage.

- Ty | VP of Services

November 14, 2022

We've been using Recharge for a few years now, and it has made our subscription business sing. Recently, we worked with Nick at E-shop Genius on some modifications to our site, and he was a dream to work with as well. He was responsive, understood our needs, and executed the work quickly. I'm confident we'll get the most out of Recharge moving forward thanks to his help.

Blackwing
United States
Almost 4 years using the app
February 1, 2021

App really works well for us. It can be a bit fiddly but he support is great. The friendly Byron C helped us when we had some trouble and now it's working smoothly again. Recommended.

Trebuchet Magazine
United Kingdom
Almost 4 years using the app
April 27, 2021

It was a quick, friendly and professional fix to my problem from Nicola. Much appreciated! She definitely deserves the 5 stars :)
Thanks.

Knit in a Box
United Kingdom
Almost 4 years using the app
September 28, 2021

Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.

Vāri Cosmetics
United Kingdom
Almost 4 years using the app
December 15, 2023

Miley was really helpful and solved all my problems, Many thanks again.

Swagger & Jacks Ltd
United Kingdom
Over 3 years using the app
Recharge replied December 19, 2023

Thank you for taking the time to leave a review and shout out to Miley!

- Ty Bailey | VP of Services