Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited November 8, 2021

Jon B, thank you very much for providing excellent customer service!!!
Jon B. is very professional and dedicated to providing excellent customer service.
Thank you very very much Jon B.

Infinite Pet
United States
Almost 4 years using the app
June 11, 2021

I've had great interactions with all the support staff - Friendly and helpful in their explanations and fixes! Recently Dora helped update charge and ship dates, and previous Nikola tweaked the coding when we upgraded our theme. Thank you!

Curated Quilts
United States
Almost 4 years using the app
April 13, 2021

Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.

Berserker Coffee Company
Germany
Almost 4 years using the app
April 13, 2021

These are definitely the best option if you are looking to offer subscriptions on your site. They offer a lot of different features out of the box and everything works well with Shopify. We have been using them for the last 7 months, and in that time the support has got immeasurably better. Would highly recommend

Kocktail
United Kingdom
Almost 4 years using the app
January 27, 2021

User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!

Andy Pandy Kids
United States
Almost 4 years using the app
July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Wrappr
Canada
Almost 4 years using the app
March 26, 2021

Have been using Recharge for a while and have been very happy; lots of good features and functionality, easy to navigate and make changes. Customer service has been really great and responsive as well.

Reel
United States
Over 3 years using the app
July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

Earth Fed Muscle
United States
Over 3 years using the app
April 27, 2023

Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!

Nine Line Apparel
United States
Over 3 years using the app
Recharge replied May 10, 2023

We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services

January 25, 2022

Support is amazing and does a great job with their prompt responses and directing where to go in the app!

Joovani
United States
Over 3 years using the app