Reviews (1,803)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient subscription management, supporting various models like magazine and B2C subscriptions. It features custom bundles and a user-friendly analytics dashboard, with seamless integration across platforms. The support team is responsive and knowledgeable, quickly resolving issues and continuously updating the app to enhance functionality. Merchants note it significantly improves the smooth operation of their businesses.
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Juan is a great help and solved the issue promptly
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.
We appreciate you taking the time to leave your feedback!
- Ty Bailey | VP of Services
Thank you Renata for going over all teh things I have on my list.
We love hearing this—thank you for your thoughtful review!
- Ty Bailey | VP of Services
Customer service is always very helpful and knowledgable, very quick to answer back in chats. Ola has helped me twice now and is fabulous.
Thank you for the shout out to Ola & our Customer Service team!
- Ty Bailey | VP of Services
Support was friendly, responsive and knowledgeable, they got to the solution in a very short time
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Miley is a GEM! She was able to solve an issue for us that had been a pain point for a week in less than 24 hours! She deserves a raise!
We appreciate Miley too! Thank you so much for leaving a review.
- Ty Bailey | VP of Services
El closer de ventas me mintió me dijo que se puede hacer todo con recharge. Resultado... no se puede hacer justo lo que le expliqué en la videollamada y ahora me obligan a pagar 500$ al mes durante un año.
Una estafa, no se preocupan nada por el cliente, no puedo usar la aplicación porque no hace lo que necesito y no son capaces de anular el pago.
Que clase de términos y condiciones tienen vuestros contratos? El cliente debería ser el primero siempre.
Una vergüenza.
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the terms of your agreement. Our team always aims to be transparent about contract details and expectations from the outset, and we understand how disappointing it can be when things don’t align with your needs.
If you haven’t already, we encourage you to reach out to your sales rep so we can review your situation together and ensure all options have been fully explored. While we’re unable to make changes outside the terms of the agreement, we’re committed to helping you get as much value as possible from your time with Recharge.
Thank you again for your feedback - it helps us continue to improve.
- Ty Bailey | VP of Services
It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you
Thank you for the review!
- Ty Bailey | VP of Services
It works very well for our store.
We're so glad you’re having a great experience - thank you from all of us at Recharge!
- Ty Bailey | VP of Services
Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services