Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

Edited December 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Puori UK
Denmark
Over 3 years using the app
Edited August 20, 2021

ReCharge does a good job of responding to help requests and following through on the process to find solutions.

AuburnBox
United States
Over 3 years using the app
July 5, 2021

Excellent Customer Service! We appreciate the speedy and thorough support that the team has provided!

Blue Sail Coffee Subscriptions
United States
Over 3 years using the app
June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

Atlantic Naturals
United States
Over 3 years using the app
Edited November 4, 2021

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Copper Cow Coffee
United States
Over 3 years using the app
Edited October 25, 2021

This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!

Flomentum
United States
Over 3 years using the app
January 23, 2022

Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.

CAPI
Australia
Over 3 years using the app
January 27, 2022

I moved themes and lost the subscription option on my site, contacted the company and it was done within a day. Sheana was high professional . Highly recommend. Thanks

FLON
United Kingdom
Over 3 years using the app
June 15, 2022

Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!

Sweet Peas Baby Box
Canada
Over 3 years using the app
October 3, 2023

Renata V was so quick and efficient when helping my solve a major glitch on our product pages.

Betr Health
United States
Over 3 years using the app
Recharge replied October 16, 2023

Thank you so much for the five star review & the shout-out to Renata! We're big fans of hers too!

- Ty Bailey | VP of Services