Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited April 1, 2022

Recharge Subscription app helps our company to manage the subscription orders easily and effectively.

Maharishi AyurVeda
United States
Over 3 years using the app
June 7, 2022

Malcolm was an extremely helpful customer service agent who resolved our issues in an efficient and effective manner.

Trusy Social LLC.
United States
Over 3 years using the app
February 23, 2022

I've been very pleased with the support of this app. The help documentation is thorough and the responses when I have a question are detailed. It's fairly intuitive to navigate the backend and clients are easily able to manage their own subscriptions.

MopTop
United States
Over 3 years using the app
Edited June 25, 2021

Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.

Complement
United States
Over 3 years using the app
June 18, 2021

Great customer support so far. Still need to test the app itself. We hope recharge can help us grow our business.

ayuro
Germany
Over 3 years using the app
June 29, 2021

Great app and support ! Would recommend to anyone having a subscription business or planning to launch one.

bubbly
Belgium
Over 3 years using the app
October 12, 2023

Great support, all their contacts are helpful and efficient

Nonna Tonda
United Kingdom
Over 3 years using the app
Recharge replied October 16, 2023

Thank you for the shout-out to our hardworking support team. We appreciate it!

- Ty Bailey | VP of Services

Edited October 5, 2021

WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.

ratbone skinny
United States
Over 3 years using the app
November 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
United States
About 3 years using the app
Recharge replied November 20, 2023

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

Edited August 12, 2021

Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!

Keto Hana
United Kingdom
Over 3 years using the app