Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

February 15, 2021

Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.

Rotor Riot Store
United States
Over 3 years using the app
Edited August 20, 2021

Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!

Old Faithful
United Kingdom
Over 3 years using the app
Edited June 25, 2021

Excited about the innovation, improvements & growth happening at ReCharge right now! They've allowed us to really customize our subscription experience, and create customers with stellar LTV.

by Humankind
United States
Over 3 years using the app
October 20, 2021

Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!

brooklynbrittle
United States
Over 3 years using the app
January 27, 2021

Hey a BIG thank you to Filip S. who helped me set up my ReCharge after getting a new laptop! Such quick and helpful advise. Thanks so much!

Hunter and Gather Foods
United Kingdom
Over 3 years using the app
January 20, 2022

I had a problem in ReCharge and I am happy to say the responded quickly and fixed the problem right away. Elijah and Zach were excellent to deal with. Thank you for the great customer service.

Telos Foods
United States
Over 3 years using the app
January 20, 2022

Good functionality and excellent customer service. I was amazed how quickly I received a response addressing my question.

Abode for Children
United States
Over 3 years using the app
December 11, 2020

App does everything I need, and support has been great. I had a connection issue and they resolved it within 24 hours and kept me in the loop the whole time on progress.

Neo Bites
United States
Over 3 years using the app
December 12, 2020

Recharge is pretty great, it allows me to handle all my subscription products, and integrates well with Shopify. Customer service is top-notch.

Big Island Box
United States
Over 3 years using the app
Edited November 24, 2021

Joey, the rep who assisted me on my inquiry was very helpful. Actually, all of the reps who have assisted me and my team have been quite helpful in solving issues varying from tweaks to CSS to troubleshooting any glitches. The App itself is simple but sometimes quite overwhelming with lots of settings and options that we need to explore to get a certain data. That's why having access to customer service is very useful.

Best Nest Wellness
United States
Over 3 years using the app