Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

August 12, 2021

I use this app to provide a monthly subscription to my customers. It works very well and any time I have an issue they are quick to help. They are very nice, friendly and most important they are knowledgeable about their product and very quick to help.

Boxed Heroes
United States
Over 3 years using the app
April 14, 2022

Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..

Coterie
United States
Over 3 years using the app
February 10, 2022

Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.

Super Natural Goods
United States
Over 3 years using the app
March 2, 2021

Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.

Rabbit Hole Hay
United States
Over 3 years using the app
December 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Drikbeer
Denmark
Over 3 years using the app
September 28, 2021

Went to the support with an issue, after a few messages I was able to understand perfectly what I had to do to sort the issue

Daline Nails
Australia
Over 3 years using the app
Edited May 9, 2023

Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.

Membrasin Life Sciences
United States
Over 3 years using the app
Edited February 19, 2024

Roberto was so helpful, and really helped me understand the issue and get to the bottom of it - great customer service. Thanks, Holly

DASH
United Kingdom
Over 3 years using the app
Edited January 17, 2024

Super helpful and fast customer service!

Counter Culture Coffee
United States
Over 3 years using the app
Recharge replied July 11, 2023

We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex.
- Ty Bailey | VP of Services

May 21, 2021

Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.

A Well Run Life
United States
Over 3 years using the app