Recharge Subscriptions , 1,718 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration, user-friendly interface, and robust subscription management features. They appreciate its detailed reporting, SMS notification support, and customization options. Many have seen increased conversion rates and recurring revenue. The customer support team is praised for their prompt and effective solutions. Continuous improvements based on merchant feedback and support for migration from other platforms are also appreciated.
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Customer service has been great and the move to the integrated Shopify checkout is a lifesaver! A huge part of our business is subscriptions and this fits the bill.
I've been using this app in my store for over 2 years now and I couldn't be happier. Not only does the app do exactly what it claims to do, but their support is incredible. I had a bad experience with a developer who caused some issues with my existing subscriptions and Recharge support worked tirelessly to fix it. If you're looking for an amazing subscription app with great support - look no further.
The app itself is not always user friendly when you want to make even simple changes to notifications or how the app interfaces with your theme. It helps to have a developer to reach out to. If you've already got one you'll be fine because the actual functionality and options available for your specific needs are plenty and generally easy to understand. The support team has been really helpful in getting any of my concerns solved or questions answered. We haven't gone live yet but we will be this week as the last few adjustments are now done thanks to Milenas help.
Update:
With a lot of new features like bundles you have much more flexibility than before but it can also make explaining your setup to the team a bit more confusing. Be as clear as you can and send examples. The support is fantastic.
It's what makes recharge stand apart from the crowd. They also keep adding more and more features so your options are continually opening up. It's great to have them helping out behind the scenes.
We've been using the app for over a year now, and the support has been swift and personable in that time. Thanks, Nena, for your help!
Excellent customer support from Rudy of the Support Team - went above and beyond to help out. Timely responses and extremely professional.
I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!
While I wish I had the option to set the 1st charge date to the correct billing date automatically, I was able to reach out to CS and Brandon took care of me so quickly and accurately.
Extremely customizable and makes it easy for both customers and agents to set up adjustable subscriptions. Support is fast and responsive. Very happy with the service provided!
The customer support team, AJ in particular, was incredibly responsive and helpful with processing bulk subscription updates for our store in a time crunch.
Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.