Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
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Gordon, what a machine, sorted the bulk updater job in 10 minutes then showed me how I can do it at my own convenience next time around.
Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!
Excellent product with great customer service. It is easy to integrate with Shopify and other apps. I would prefer to have a phone number for customer support but Recharge tends to do well with responding to emails.
I've been using ReCharge for a while now and have always had great service. Recently we had a billing issue, and within a couple hours on a saturday it was rectified and I was moving forward. Other than that I've never had any issues!
The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!
Brandon helped us solve the deep mystery of our new configuration between Authorize.net and ReCharge
Solid platform that's always coming out with new features, and good support. Adam B. knows his stuff. thanks guys!
Thank you for taking the time to leave us a review - and a shout out for Adam! We appreciate your partnership with Recharge.
- Ty Bailey | VP of Services
Nice app which helps to manage subscriptions. There are tons of features for advanced users/developers. Great customer support.
Nick from the e-shop Genius was great! We were able to get 5 hours of dev time free of charge just for being Recharge customers. He was incredibly responsive and solved the issue I was having with my Recharge widget right away- like within a few days. Great dev work!
I was having troubles with the Recharge app, I am not a developer so I was not sure how to fix my problem. I reached out to the Recharge customer service, and I seriously had the BEST experience I've ever had with any customer service rep. Matt is amazing, he went above and beyond to answer all of my questions, and tried to help me as much as he possibly could. He always responded very timely and made sure I was well prepared to discuss what I needed to do with our developers in order to get what we need, since it was our website that needed adjusting, not the recharge app. Thank you Matt A for your amazing customer service!