Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

Edited September 22, 2021

This app makes life easier taking care the subscription in general. My only complaint is that when we have to adjust products prices, we have to run a synchronization, but it doesn't affect the current subscriptions, having to manually update them to the new price. Also, would be a good idea to have an option to send a notification about price increase, when it happens.

Le Pup Pet Supplies and Grooming
United States
Over 3 years using the app
December 30, 2020

Works great and fantastic, responsive support (thanks Filip). Subscription revenue has been an important part of our products business

Beauty Food
Australia
Over 3 years using the app
Edited April 1, 2022

Recharge Subscription app helps our company to manage the subscription orders easily and effectively.

Maharishi AyurVeda
United States
Over 3 years using the app
June 7, 2022

Malcolm was an extremely helpful customer service agent who resolved our issues in an efficient and effective manner.

Trusy Social LLC.
United States
Over 3 years using the app
February 23, 2022

I've been very pleased with the support of this app. The help documentation is thorough and the responses when I have a question are detailed. It's fairly intuitive to navigate the backend and clients are easily able to manage their own subscriptions.

MopTop
United States
Over 3 years using the app
Edited June 25, 2021

Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.

Complement
United States
Over 3 years using the app
June 18, 2021

Great customer support so far. Still need to test the app itself. We hope recharge can help us grow our business.

ayuro
Germany
Over 3 years using the app
October 12, 2023

Great support, all their contacts are helpful and efficient

Nonna Tonda
United Kingdom
Over 3 years using the app
Recharge replied October 16, 2023

Thank you for the shout-out to our hardworking support team. We appreciate it!

- Ty Bailey | VP of Services

November 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
United States
About 3 years using the app
Recharge replied November 20, 2023

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

June 29, 2021

Great app and support ! Would recommend to anyone having a subscription business or planning to launch one.

bubbly
Belgium
Over 3 years using the app