Reviews (1,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services
I use this app for subscription based products. It’s very easy to use and the customer service at Recharge is phenomenal. Customer service makes or breaks a product. Quick to respond and extremely helpful. Highly recommended.
We had an issue on the weekend of payment processing for our store and we were thankfully able to get assistance from Recharge about the issue. The Recharge Rep. worked tirelessly to help us overcome our issue and stayed in touch to make sure all went well.
Thank you so much for the kind review and for the shout out to our hard working support team. We're glad that you're having a positive experience with Recharge!
- Ty Bailey | VP of Services
Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!
Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!
Excellent app! The customer service is great as well, specially Bryan. We recommend this app for your website.
Thank you for taking the time to provide us with a review of your experience - and for the shout-out to Bryan!
- Ty | VP of Services
This app is really great for managing our customer subscriptions. We've used different apps before but this is the best so far not to mention how easy to navigate around its platform. I also want to emphasize that they have the best support system as well. Really love it.
Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...
We appreciate your review!
- Ty Bailey | VP of Services
Meredith was a huge help in resolving a Shopify/ReCharge disconnect in my store. She was fast and the solution was perfect, made my customer extra happy!