Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

June 16, 2022

Although there are still functions that we'd love to see, the capabilities have been further enhanced recently so there is quite a lot more that we can achieve now! Customer service is very responsive, helpful and friendly too.

Mon Dessert
United Kingdom
Over 3 years using the app
Edited October 5, 2021

WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.

ratbone skinny
United States
Over 3 years using the app
Edited August 12, 2021

Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!

Keto Hana
United Kingdom
Over 3 years using the app
Edited May 26, 2021

I use this app to keep track of subscriptions. I like that the developers are quick to fix issues. They are very helpful!

KetoBakes
United States
Over 3 years using the app
July 30, 2021

I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.

Formwell Supplements
United States
Over 3 years using the app
Edited August 1, 2024

Great customer and technical support 3 months in and beyond, which is greatly appreciated since we're using a custom theme! It's always great chatting with the team and implementing new features!

Ghia
United States
Over 3 years using the app
October 8, 2021

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Here We Flo
United Kingdom
Over 3 years using the app
Edited January 17, 2024

Super helpful and fast customer service!

Counter Culture Coffee
United States
Over 3 years using the app
Recharge replied July 11, 2023

We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex.
- Ty Bailey | VP of Services

November 11, 2020

This app is flexible and helped us a lot. Support is first class, on time, doing the extra mile for us.

ArmedinaUSA
United States
About 3 years using the app
October 26, 2023

We love recharge for our subscription program. All the features work well and support is great.

CBD Living
United States
About 3 years using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a positive review!

- Ty Bailey | VP of Services