Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Barkin Buddha Java
United States
About 3 years using the app
April 2, 2021

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

Cosmic Bath and Beauty
United States
About 3 years using the app
September 20, 2023

Very easy to set up. Great Support, that is quick to help and gives detailed answers to make sure everything is working as intended. There are some limitiations in regards to discount integration but all in all we are very happy with recharge.

Good Fillings
Austria
About 3 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave a review - and for the shout out to our hardworking Support team.

- Ty Bailey | VP of Services

Edited January 19, 2022

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

Lemonade Dolls
United Kingdom
About 3 years using the app
Edited June 14, 2021

The app is a complete way to create ongoing monthly recurring revenue for me and my business partner. If any issue pops up, they are prompt in their help and very thorough.

Ready Supply Foods
United States
About 3 years using the app
Edited June 18, 2021

We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.

Arvida Roasting Co - Torréfacteurs
Canada
About 3 years using the app
March 21, 2022

Sheana was incredibly helpful and responded quickly and efficiently to my email. Very happy with the customer support.

DAME.
United Kingdom
About 3 years using the app
Edited May 31, 2022

Great experience with Recharge support team. Prompt assistance. Understood the issue and answered my concerns . Thank you

AspenClean
Canada
About 3 years using the app
June 10, 2021

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

kin+kind - Natural & Organic - Pet Grooming & Wellness
United States
About 3 years using the app
November 8, 2021

Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.

Nutriwaff
Mexico
About 3 years using the app