Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

October 13, 2021

Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!

AuraGlow
United States
Over 3 years using the app
February 17, 2022

Excellent product with great customer service. It is easy to integrate with Shopify and other apps. I would prefer to have a phone number for customer support but Recharge tends to do well with responding to emails.

Play Pits
United States
Over 3 years using the app
June 5, 2021

I've been using ReCharge for a while now and have always had great service. Recently we had a billing issue, and within a couple hours on a saturday it was rectified and I was moving forward. Other than that I've never had any issues!

Virginia Commonwealth Roasters
United States
Over 3 years using the app
July 13, 2021

The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!

Soapwalla
United States
Over 3 years using the app
June 25, 2021

Brandon helped us solve the deep mystery of our new configuration between Authorize.net and ReCharge

Most Potent
United States
Over 3 years using the app
November 6, 2020

We recently switched over to Shopify Plus and they recommended this app (as did our development agency HulkApps). I understand why, super customizable! Love it.

Crate Club, LLC
United States
Over 3 years using the app
April 29, 2022

Nice app which helps to manage subscriptions. There are tons of features for advanced users/developers. Great customer support.

Philter Labs
United States
Over 3 years using the app
September 27, 2022

Nick from the e-shop Genius was great! We were able to get 5 hours of dev time free of charge just for being Recharge customers. He was incredibly responsive and solved the issue I was having with my Recharge widget right away- like within a few days. Great dev work!

Bark Potty
United States
Over 3 years using the app
September 7, 2023

Solid platform that's always coming out with new features, and good support. Adam B. knows his stuff. thanks guys!

Raw Pet Food
United States
Over 3 years using the app
Recharge replied September 12, 2023

Thank you for taking the time to leave us a review - and a shout out for Adam! We appreciate your partnership with Recharge.

- Ty Bailey | VP of Services

January 8, 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
United States
Over 3 years using the app
Recharge replied January 16, 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services