Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited August 12, 2021

Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!

Keto Hana
United Kingdom
Over 3 years using the app
Edited May 26, 2021

I use this app to keep track of subscriptions. I like that the developers are quick to fix issues. They are very helpful!

KetoBakes
United States
Over 3 years using the app
July 30, 2021

I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.

Formwell Supplements
United States
Over 3 years using the app
Edited August 1, 2024

Great customer and technical support 3 months in and beyond, which is greatly appreciated since we're using a custom theme! It's always great chatting with the team and implementing new features!

Ghia
United States
Over 3 years using the app
October 8, 2021

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Here We Flo
United Kingdom
Over 3 years using the app
November 11, 2020

This app is flexible and helped us a lot. Support is first class, on time, doing the extra mile for us.

ArmedinaUSA
United States
About 3 years using the app
July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Barkin Buddha Java
United States
About 3 years using the app
April 2, 2021

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

Cosmic Bath and Beauty
United States
About 3 years using the app
November 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
United States
About 3 years using the app
Recharge replied November 20, 2023

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

Edited February 6, 2024

Quick responses

Knobby Underwear
Australia
About 3 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to provide us with your feedback.

- Ty Bailey | VP of Services