Reviews (1,950)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.
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Many thanks to Diana for being tenacious about finding out what different fields in the Purchase Items report actually mean in the data!
Only issue for me is my store offers pickup and shipping and the app defaults to lowest shipping cost after the first order is made. So, if they order shipping on there first order the subsequent orders will default to pickup because its free. I have talked with tech support and the only work around is to manually add the shipping rate which is static. It's more work then it needs to be for an ...
Excellent support! Nikola was great help. Documentation could be better tho. Some things are unclear like changing some things in bulk could be better documented.
We really appreciate your feedback and will be taking the time to bring your review up to the rest of our team for future updates. Thank you for the shout-out to Nikola!
- Ty ...
The app is very easy to install. The customers interface is comfortable to work with, but not always intuitive. Customer support is great. Vary fast, very efficient and very friendly. Thank you.
Great app. Can be difficult to use at the time, but they have a great customer service and support team.
Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into.
I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level ...
We appreciate your feedback and for your time in leaving this review!
- Ty Bailey | VP of Services
We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!
ReCharge has made it easy for us to offer subscription shipping to our customers. The only features I'd like to see in upcoming releases are: - Full multi-currency support (in the works)
- WYSIWYG editor to updating email notification templates
- A more intuitive way to offer free shipping for subscribers only
One of the best Apps for subscriptions with many more features like third-party app integration, flows, etc.
The app support experience is also good.
We appreciate your shout out to the support team - and glad to hear that you're enjoying the array of features that we have to offer to keep our merchants successful!
- Ty | ...
Overall customer support is good and responsive. they helped with my issues in a timely manner.
features are good and the subscription product works great with shopify
Difficult to manage your own account settings, not clear how to manage yoru plans or see your cumulative fees