Reviews (1,781)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and continuous updates that enhance functionality. The customer support team is praised for their quick, knowledgeable assistance, particularly with complex setups and integrations. Features like live chat support are also appreciated for providing immediate help, making the app a reliable choice for businesses looking to offer subscription services.
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Recharge's team always responsive and works hard to ensure any issue is resolved in a timely manner/
Our team is grateful for your support and thrilled that you’re seeing value in Recharge!
- Ty Bailey | VP of Services
Thank you Renata for going over all teh things I have on my list.
We love hearing this—thank you for your thoughtful review!
- Ty Bailey | VP of Services
Support was friendly, responsive and knowledgeable, they got to the solution in a very short time
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Customer service (Duska) was exceptional!
Really appreciate you calling out Duska’s work. We love seeing this kind of feedback and we’ll be sure to share it with her.
- Ty Bailey | VP of Services
Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Juan is a great help and solved the issue promptly
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Thanks a lot for great help and urgent help!!!
Grateful for your support and thrilled that Recharge is working for you!
- Ty Bailey | VP of Services
THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!
We appreciate the shout out to Matt & our Customer Service team!
- Ty Bailey | VP of Services
Vuk was great and managed be query with ease & speed
This is exactly what we love to hear—thank you for the kind words!
- Ty Bailey | VP of Services
The system works fine, but updating existing subscriptions is annoyingly difficult. The help files need to be rewritten and aimed at 'mum and dad' users (which I would imagine would be the bulk of your clients) and clearly step by step explain the process.
We really appreciate your feedback!
- Ty Bailey | VP of Services