Reviews (1,900)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

September 4, 2024

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Crazy Cups
United States
About 1 month using the app
Recharge replied September 16, 2024

We appreciate your review!

- Ty Bailey | VP of Services

September 25, 2024

Jaden was super quick and helpful!

Keto Brainz Nootropics
United States
5 months using the app
Recharge replied September 30, 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

July 12, 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
United States
About 5 years using the app
Recharge replied July 15, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

October 22, 2024

Great product + customer service!

JUNO™
United States
5 months using the app
Recharge replied November 1, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

October 8, 2024

Tech support was very helpful!

The Royal Blue
United States
7 months using the app
Recharge replied October 21, 2024

Thank you for the review!

- Ty Bailey | VP of Services

June 25, 2024

Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.

Vineland Estates Winery
Canada
4 months using the app
Recharge replied July 1, 2024

We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory!

- Ty Bailey | VP of Services

June 11, 2024

I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers.

The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!

Mountain Gazette
United States
Over 2 years using the app
Recharge replied June 17, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

September 17, 2024

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
United States
1 day using the app
Recharge replied September 30, 2024

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

July 4, 2024

Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!

Bunnies That Lunch
United Kingdom
Almost 4 years using the app
Recharge replied July 8, 2024

We appreciate you taking the time to leave a review - and for the shout out to Eduardo!

- Ty Bailey | VP of Services

July 19, 2024

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

InfoDefender
Canada
About 3 years using the app
Recharge replied July 22, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services