Reviews (1,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Excellent customer service each and every time I get in touch with ReCharge, incl. just now from Javaughn. Always super friendly, proactive and a general willingness to help. Thank you!
Jaden was super supportive and quickly helped me solve an issue that had been ongoing for a few months! I really appreciate the help and support I received!
We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly
Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!
Miley was a great help and responded right away. We have had various Recharge issues in the past and didn't get quite the correct response in a timely fashion so this was much improved customer service. Thank you!
I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.
Recharge has transformed our business model and allowed us to weather the pandemic by increasing our subscription offerings to our customers. The functions on offer and ability to always get support quickly is reassuring - especially when a large portion of your business is relying on subscriptions. We couldn't be more impressed with Recharge and have already recommended it to a number of other small businesses who offer subscriptions or are thinking of making them. Thank you especially to Bryan for his assistance - you're the best!
I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!
We moved over to Recharge from a different subscription solution. Overall, good experience from the Sales team to launch. Vinse R., our Launch Engineer, was extremely helpful and upbeat throughout the entire process--and answered ALL our questions (no detail was too small). Due to many time zones involved with our project, he graciously was available at various hours, and ensured we were ready to launch on time.
We had a bunch of subscriptions that needed to have their subscription product updated due to an accidental deletion of the original product. I reached out to ReCharge support and they responded SAME day. Even more impressive is that this experience is pretty much the norm with ReCharge -- they've ALWAYS been hyper responsive and their responses are always detailed and specific, leading directly to a solution. Wonderful support. :-)