Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

September 20, 2023

Very easy to set up. Great Support, that is quick to help and gives detailed answers to make sure everything is working as intended. There are some limitiations in regards to discount integration but all in all we are very happy with recharge.

Good Fillings
Austria
About 3 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave a review - and for the shout out to our hardworking Support team.

- Ty Bailey | VP of Services

December 20, 2021

Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.

Tekuno
United States
About 3 years using the app
Edited January 19, 2022

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

Lemonade Dolls
United Kingdom
About 3 years using the app
Edited June 14, 2021

The app is a complete way to create ongoing monthly recurring revenue for me and my business partner. If any issue pops up, they are prompt in their help and very thorough.

Ready Supply Foods
United States
About 3 years using the app
June 15, 2021

We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge

MindfulSouls
Netherlands
About 3 years using the app
October 26, 2023

We love recharge for our subscription program. All the features work well and support is great.

CBD Living
United States
About 3 years using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a positive review!

- Ty Bailey | VP of Services

Edited June 18, 2021

We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.

Arvida Roasting Co - Torréfacteurs
Canada
About 3 years using the app
March 21, 2022

Sheana was incredibly helpful and responded quickly and efficiently to my email. Very happy with the customer support.

DAME.
United Kingdom
About 3 years using the app
Edited May 31, 2022

Great experience with Recharge support team. Prompt assistance. Understood the issue and answered my concerns . Thank you

AspenClean
Canada
About 3 years using the app
June 10, 2021

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

kin+kind - Natural & Organic - Pet Grooming & Wellness
United States
About 3 years using the app