Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

Edited June 9, 2022

After a somewhat confusing set of starts and stops with different reps, Dora was extremely helpful in pulling together my support history and helping me get to a quick resolution. We had a very complicated subscription program and Recharge was always willing to help us think (and execute) outside of the box to accomplish our brand objectives.

Increment Store
United States
About 3 years using the app
August 30, 2021

Recharge works very well as a subscription service. We've used it for years. There was a slight issue when I switched my payment processor, I contacted Recharge and Alex G resolved the issue immediately with expert skill.

Rejuvica Health
United States
About 3 years using the app
Edited September 25, 2023

I've been using Recharge for 3 years now for my subscription coffee business. Once you get the hang of it does everything you'd ever need. The support is exceptional. If only every app I used was this good!

exhale coffee roasters
United Kingdom
About 3 years using the app
March 16, 2023

Solid way to create/maintain operating revenue. Never had any issues and customer support is very good.

FOUR: Organics
United States
Almost 3 years using the app
March 6, 2023

ReCharge are always super fast at responding to any problems we have! Nena has been really helpful today - sorting a problem with one of our customer accounts with no issues and answered all my questions very quickly!

OddBalls
United Kingdom
Almost 3 years using the app
Edited March 5, 2021

They always have the answer for any question we have, code-related or straightforward. If they do not, they will work towards finding one.

The Very Good Butchers
Canada
Almost 3 years using the app
February 13, 2023

Nick from e-shop genius was absolutely amazing to work with, very responsive. The amount of support I received was amazing!

Wild Orchard Regenerative Teas
United States
Almost 3 years using the app
April 7, 2021

ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.

Silk + Sonder
United States
Almost 3 years using the app
June 23, 2021

It is great! It is super user-friendly, easy customization, and customer support... oh, they are adorable, fast, and very kind! Highly recommended!

NativePath
United States
Almost 3 years using the app
Edited September 18, 2024

Vuk thank you for your attention to my immediate assistance today.

The POWER of Elderberries
United States
Almost 3 years using the app
Recharge replied July 31, 2023

Thank you so much for taking the time to leave a review! We're glad to hear you've had a positive experience.
- Ty Bailey | VP of Services