Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

September 14, 2021

Thank you so much Gordon for your prompt and thorough responses - you were so helpful to us these last several weeks!

Alltruists
United States
Over 2 years using the app
December 9, 2021

This review is for Meredith, as I really appreciated her going above and beyond and taking care of an issue I had with my product variants. She didn't just tell me where to go to fix something, she took the time to fix it for me, which was very helpful as we're going through a sale and are super busy at the moment. Thanks Meredith!

Perfect Snacks
United States
Over 2 years using the app
August 26, 2021

Recharge provides my store a lot of functionality, simple interface, great customer support (Hi Rudy!) when I've had questions their tutorial videos didn't get me through.

The Valley Alchemist
Canada
Over 2 years using the app
June 1, 2021

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

Bearded Baker of Inverloch
Australia
Over 2 years using the app
Edited August 11, 2021

In setting up ReCharge for a client, we faced issues between the older and newer Shopify Checkout Integration versions of the app. We received really good customer service from Matt J. and he was very responsive.

Flying Embers Staging
United States
Over 2 years using the app
May 18, 2021

We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!

Boundless Activated Snacking
United Kingdom
Over 2 years using the app
May 18, 2022

This is a simple to use app with a stylish interface that makes it easy for my customers to manage their subscriptions. Some bugs came up during an upgrade that customer service was quick to fix. Thank you

Seed Cycle Blend
New Zealand
Over 2 years using the app
March 1, 2022

The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.

BloomBox Club Spain
United Kingdom
Over 2 years using the app
Edited December 13, 2021

I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services

GeoFossils
United Kingdom
Over 2 years using the app
February 7, 2022

We use recharge for our quarterly wine club membership. We rarely ever have a hiccup with the app, as it is straight forward and easy to use. If issues ever arise, the team at Recharge are always prompt in helping us resolve the issue, in a timely, helpful and supportive way. Bloody love their work! Thank you - especially to Milica - What a legend. 

Delinquente Wine Co
Australia
Over 2 years using the app