Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

January 4, 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

BirDelicious! Origins Wild Diet®
United States
Almost 3 years using the app
November 21, 2023

Excellent customer service. Very helpful team and quick responses.

Devoted Pet Foods
United Kingdom
Almost 3 years using the app
Recharge replied November 28, 2023

Thank you so much for the five star review!

- Ty Bailey | VP of Services

January 21, 2022

So far so good. Customer support (Matt) has been very helpful so far with the onboarding process and has answered all questions. Looking forward to getting our subscriptions live.

Max Effort Muscle
United States
Almost 3 years using the app
June 1, 2022

Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!

Break Coffee Roasters
United States
Almost 3 years using the app
March 20, 2021

The best subscription app out there. Easy to use, install and set up. Customer service has been excellent. Would recommend.

SoM
United States
Almost 3 years using the app
June 15, 2021

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

FastBraiin
United States
Almost 3 years using the app
July 7, 2021

Robust app with all the required integrations with our Shopify store. Justin and the support team in general were of great help switching over and maintaining our subscription services. Would recommend to anyone looking to switch to or improve subscription services. Thanks!

The Wine Feed
United States
Almost 3 years using the app
Edited June 16, 2021

I can always count on ReCharge to quickly answer and to execute accurately. Thanks for all your help!! Alicia J & Nevena were a great help this week.

Knock! Knock!®
United States
Almost 3 years using the app
November 9, 2020

We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.

LOLA
United States
Almost 3 years using the app
Edited May 27, 2022

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

Moment | Drink Your Meditation
United States
Almost 3 years using the app