Reviews (1,911)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 9, 2021

Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!

mehrwert kaffee
Germany
Almost 3 years using the app
Edited November 22, 2021

I just started to use this App and had some issues with integration, their support team was great, very quick, and helpful. They identified the problem and I was able to solve it very quickly and easily. Special thanks to Eduardo Mallmann who helped me with my issue :)

vitaflip
United States
Almost 3 years using the app
November 3, 2021

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Blind Barber
United States
Almost 3 years using the app
June 8, 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

THE PLANNER SPOT
United States
Almost 3 years using the app
February 2, 2023

Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.

EVER
United States
Almost 3 years using the app
March 9, 2022

The supports are responsive and they gladly assisted me with some issues I faced and some clarifications. Thumbs up!

Sport Formula
United States
Almost 3 years using the app
March 5, 2021

We worked with Duncan Love to implement our app and he was totally amazing. The app itself is far superior to Bold and ultra flexible in complex subscription flows. Highly recommend!

H_llo Friend
United States
Over 2 years using the app
December 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

allstarvip
United States
Over 2 years using the app
May 12, 2022

Recharge is always extremely helpful with any issues I might have and quick to respond. All of my questions are always answered as well, great customer service.

MDSolarSciences™
United States
Over 2 years using the app
March 25, 2023

Recharge has been a really helpful app. And their support team has been exceptionally responsive answering questions.

Avantera Health, LLC
United States
Over 2 years using the app