Reviews (1,911)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 15, 2023

Subscriptions are one of the most critical online revenue streams for a business and ReCharge is simply, the best app on the market. It's easy to use and implement, run analytics and reports, manage subs internally, and the UI for customers to manage their own subscriptions is really great too.

The only drawback is that third party tools like ReCharge don't always play nice with Shopify or updated Themes. Fortunately, ReCharge works with e-shop Genius to alleviate such issues. And e-shop Genius is extremely responsive, professional, and very efficient at solving problems. Recently, we had an issue with ReCharge not working with Collection pages and we received an overnight solution to a complex problem. Special thanks to Nick!!!

Zenescope Entertainment Inc
United States
Over 2 years using the app
March 9, 2023

Really great and easy app to use! And I must mention the absolutely superb customer service! I'm very impressed by the speed and attention to detail in my requests. Overall, very highly recommended.

Picky Neb Inc
United States
Over 2 years using the app
June 10, 2021

We've been using Recharge for about two years and have not had any issues with it. The support team is also very responsive and helpful.

Nona Lim
United States
Over 2 years using the app
August 28, 2023

Love the customer service at recharge! They are always super helpful and make things easy. I would recommend this app to anyone.

Tienda Salsita
United States
Over 2 years using the app
Recharge replied September 5, 2023

Thank you so much for the shout-out to our support team! We're glad they could be there to answer your inquiries.
- Ty Bailey | VP of Services

November 9, 2021

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

peace. love. hormones.
United States
Over 2 years using the app
February 8, 2022

SUPER RESPONSIVE CUSTOMER SERVICE! I am very impressed with them. I wish other companies followed their lead.

MTN OPS
United States
Over 2 years using the app
September 27, 2023

Excellent development work from Nick and the team at E-shop Genious. REally good communication, responsiveness and problem solving skills - they achieved what other developers said was not possible.

I highly recommend Nick and the team!

Mighty Petz
United States
Over 2 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services

June 21, 2022

You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.

German Shephy
Germany
Over 2 years using the app
September 28, 2022

Fantastic support during our migration from another subscription tool. They were there to hold our hand every step of the way.

Everipe
United States
Over 2 years using the app
June 3, 2022

Juan was incredibly helpful and went out of his way to help me trouble shoot a few issues I was having. Really appreciate his support and time.

Hilma
United States
Over 2 years using the app