Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

February 4, 2021

Excellent customer service each and every time I get in touch with ReCharge, incl. just now from Javaughn. Always super friendly, proactive and a general willingness to help. Thank you!

Equi London
United Kingdom
Almost 3 years using the app
September 9, 2021

Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly

Merindah Botanicals
Australia
Almost 3 years using the app
Edited April 14, 2022

Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!

Packer’s Pine
United States
Almost 3 years using the app
February 10, 2022

Miley was a great help and responded right away. We have had various Recharge issues in the past and didn't get quite the correct response in a timely fashion so this was much improved customer service. Thank you!

ClearClub
United States
Almost 3 years using the app
September 26, 2023

Jaden was super supportive and quickly helped me solve an issue that had been ongoing for a few months! I really appreciate the help and support I received!

Golden Steer Steak Company
United States
Almost 3 years using the app
Recharge replied October 2, 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

June 18, 2021

Customer service during set-up was quick and effective. Prefer this app above others in the app store.

Nu U Nutrition
United Kingdom
Almost 3 years using the app
February 28, 2022

I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.

Real Mushrooms
Canada
Almost 3 years using the app
July 2, 2021

Recharge has transformed our business model and allowed us to weather the pandemic by increasing our subscription offerings to our customers. The functions on offer and ability to always get support quickly is reassuring - especially when a large portion of your business is relying on subscriptions. We couldn't be more impressed with Recharge and have already recommended it to a number of other small businesses who offer subscriptions or are thinking of making them. Thank you especially to Bryan for his assistance - you're the best!

The Botanical Candle Co.
United Kingdom
Almost 3 years using the app
Edited July 1, 2021

ReCharge offers amazing support, and Gordon has been great at helping us implement specific goals! Definitely go for ReCharge for any subscription business models. Matt was also an amazing help with some super quick support that we needed!

Wildlife Collections
United States
Almost 3 years using the app
August 31, 2021

I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!

Anatae
France
Almost 3 years using the app