Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited April 12, 2022

Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.

Future Method
United States
Almost 3 years using the app
Edited November 22, 2023

We've been super happy with ReCharge! The customer support is amazing - we've always got a fast response and help, when needed. Could easily recommend! Special thanks also to Nikola – he did an amazing job and answered super quickly to everything!

The Ateljé
Finland
Almost 3 years using the app
November 17, 2020

This app needs no introduction as it's become an industry standard with Shopify and enabling subscription/recurring revenue e-commerce businesses. So you'd think they would rest on their laurels when it comes to customer service, right?? WRONG -- ABSOLUTELY AMAZING SUPPORT. Add to this the fact they are constantly rolling out new features and functionality. Best app experience. Hands down. - the team over at NateGrooming.com

Nate Personal Care Inc.
Canada
Almost 3 years using the app
Edited June 20, 2023

Gordon C helped with the big implementation and saved us a lot of time. He was there to answer the tough questions and we got it all working.

Chamberlain Coffee - US
United States
Almost 3 years using the app
Edited August 4, 2021

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Apothékary
United States
Almost 3 years using the app
Edited June 25, 2021

Excited about the innovation, improvements & growth happening at ReCharge right now! They've allowed us to really customize our subscription experience, and create customers with stellar LTV.

by Humankind
United States
Almost 3 years using the app
May 9, 2021

Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!

mehrwert kaffee
Germany
Almost 3 years using the app
Edited November 22, 2021

I just started to use this App and had some issues with integration, their support team was great, very quick, and helpful. They identified the problem and I was able to solve it very quickly and easily. Special thanks to Eduardo Mallmann who helped me with my issue :)

vitaflip
United States
Almost 3 years using the app
November 3, 2021

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Blind Barber
United States
Almost 3 years using the app
June 8, 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

THE PLANNER SPOT
United States
Almost 3 years using the app