Reviews (1,950)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

October 7, 2024

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Reverse Life
United Kingdom
Over 3 years using the app
Recharge replied October 21, 2024

Thank you so much for your review!

- Ty Bailey | VP of Services

November 26, 2024

Great customer support

RajaniMD
United States
Almost 2 years using the app
Recharge replied December 17, 2024

Thank you for your five star review.

- Ty Bailey | VP of Services

September 27, 2024

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Salaam Nutritionals
United States
Over 3 years using the app
Recharge replied September 30, 2024

Thank you for the five star review and the shout out to Max!

- Ty Bailey | VP of Services

October 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
United States
About 4 years using the app
Recharge replied October 21, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

November 7, 2024

quick and efficient support team - thanks so much

Bouclème
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

December 3, 2024

Helpful rep

Olivia Macaron
United States
Almost 7 years using the app
Recharge replied December 17, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

November 19, 2024

Phenomenal app with lots of functions and a great support team that guides you through the entire process.

RESPIRA
Norway
3 days using the app
Recharge replied November 25, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

October 28, 2024

Customer support have been very helpful in sorting all our queries. Very much appreciated

Dr Frank's Weight Loss Clinic
United Kingdom
3 months using the app
Recharge replied November 1, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

November 11, 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgium
9 days using the app
Recharge replied November 25, 2024

Thank you so much for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

September 4, 2024

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

Z Beans Coffee
United States
Almost 7 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review - and for the shout out to our support team!

- Ty Bailey | VP of Services