Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

September 3, 2021

We've been using the app for over a year now, and the support has been swift and personable in that time. Thanks, Nena, for your help!

The Flying Zucchinis
Australia
Over 2 years using the app
August 1, 2021

Excellent customer support from Rudy of the Support Team - went above and beyond to help out. Timely responses and extremely professional.

Organic Mondays
Switzerland
Over 2 years using the app
June 16, 2021

While I wish I had the option to set the 1st charge date to the correct billing date automatically, I was able to reach out to CS and Brandon took care of me so quickly and accurately.

Redline Steel
United States
Over 2 years using the app
Edited December 2, 2021

I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!

teapigs.co.uk
United Kingdom
Over 2 years using the app
August 24, 2021

The customer support team, AJ in particular, was incredibly responsive and helpful with processing bulk subscription updates for our store in a time crunch.

Drink LMNT, INC.
United States
Over 2 years using the app
February 26, 2022

Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.

Reborn Coffee
United States
Over 2 years using the app
January 14, 2022

The app works exactly as promised and their support is amazing. Our developer recently contacted them and they were extremely helpful, knowledgeable and we were able to get our project completed on time. Thanks Recharge!

OnMi Patch
United States
Over 2 years using the app
Edited June 16, 2021

L'assistance est très réactive et à l'écoute ! Ils mont aidé à régler un gros bug d'affichage sur mon site en quelques heures !

My CreativeBox
France
Over 2 years using the app
February 2, 2022

Set up was easy, it was a good experience overall with support! I am not sure if it was the quick way we turned the product around but our support/launch call did not come till after product had already gone live. Overall though great experience.

Drinkin' Bros
United States
Over 2 years using the app
March 30, 2021

Love the app, since i found out about them our company has been collecting more payments and a more effective client retention. Had to cancel my technical support subscription because there is never really a problem with this app! so great! 6 starts recommended if I could...

Preps Nutrition
United States
Over 2 years using the app