Reviews (1,911)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited October 24, 2023

Pierre L. helped so much, thank you!

Chamberlain Coffee - DE
United States
Over 2 years using the app
Edited July 15, 2022

Gordon has been instrumental in helping us optimize our Recharge integration. Specifically, improving the customer experience with the goal of happier customers! Thank you.

fatty15
United States
Over 2 years using the app
Edited July 7, 2021

We launched our first subscription-based product using recharge, and their team has helped us successfully navigate the bumps that came with that learning curve and provided attentive solutions with the various things we've run into. SHOUTOUT to D'Tanga for taking care of us :) I manage our support team and the integration offered with our helpdesk (Gorgias), has been a great benefit to our customer support team in offering easy and fast resolutions for our customers, and overall increasing our customer experience.

The Adventure Challenge
United States
Over 2 years using the app
August 26, 2021

Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.

Kindra
United States
Over 2 years using the app
June 10, 2021

We have used this app for 2 years and have not had any issues. It has allowed us to take subscribers for our products and is really easy to use.

GruntWorks Coffee
United States
Over 2 years using the app
June 28, 2021

Great app, even better support! Without recharge the alternative would be a web of services badly strung together. 5 stars from us

Neetfield Market Garden
United Kingdom
Over 2 years using the app
May 31, 2022

Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!

Feel Güd
United Kingdom
Over 2 years using the app
March 2, 2022

I discovered an issue in our recharge system and could not figure out the solution. I contacted recharge via their live chat and received an incredible fast and effective help from Juan C. He solved the issue for me and made sure he helped me in an efficient and friendly way! Amazing support, thank you!

Vejo
Germany
Over 2 years using the app
February 24, 2023

Happy about that Recharge Subscriptions. Support is always there to help. We are using it since a couple of years now.

Bentilia
United States
Over 2 years using the app
May 1, 2022

Fantastic app for managing subscriptions! Love how easy it is to use. Customer support is great. Special mention Miley W who has been very helpful assisting us to transition to the native Shopify checkout! Excellent service!

Two Dudes
New Zealand
Over 2 years using the app