Reviews (1,911)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 5, 2021

Great customer support! I had an issue with a notification email and their support team helped all the way.

Almond Cow
United States
Over 2 years using the app
December 9, 2020

We rely on ReCharge to process all of our subscription orders, and so far are very happy with the experience. Customer service, in particular, is responsive and very helpful -- a customer service rep named Chris with whom I've recently been tackling an issue is a particular stand out!

Slow Up
United States
Over 2 years using the app
January 31, 2022

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

CleanSea
Sweden
Over 2 years using the app
April 26, 2021

Katrina N and others that I have worked with on recharge app have always been super helpful and great at assisting me with my problems that arise within the program! I can't recommend contacting the support enough if you have any issues!

Betsy Boo's Boutique
United States
Over 2 years using the app
August 16, 2021

Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!

Noorhair
United States
Over 2 years using the app
July 19, 2022

Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!

AMOREPACIFIC
United States
Over 2 years using the app
January 18, 2021

Great tool, it does what you expect. Although I am still waiting for the integration with the Shopify checkout. We can't implement tax exemption in the EU for this reason. Customer service is excellent.

LiveHelfi EN
Netherlands
Over 2 years using the app
July 22, 2021

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

Evolve Mala
United States
Over 2 years using the app
May 4, 2021

Diana and Clay helped us a lot with the adjustements for the new webiste. Prompt service and fast communication. Super

Kaffeemacher
Switzerland
Over 2 years using the app
November 12, 2021

Fantastic app that works exactly as it should. Customer support is always there to help with any issues. Very pleased and happy with the service.

Sibu Seaberry
United States
Over 2 years using the app