Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

June 1, 2021

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

Bearded Baker of Inverloch
Australia
Over 2 years using the app
September 27, 2023

Excellent development work from Nick and the team at E-shop Genious. REally good communication, responsiveness and problem solving skills - they achieved what other developers said was not possible.

I highly recommend Nick and the team!

Mighty Petz
United States
Over 2 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services

Edited August 11, 2021

In setting up ReCharge for a client, we faced issues between the older and newer Shopify Checkout Integration versions of the app. We received really good customer service from Matt J. and he was very responsive.

Flying Embers Staging
United States
Over 2 years using the app
May 18, 2021

We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!

Boundless Activated Snacking
United Kingdom
Over 2 years using the app
May 18, 2022

This is a simple to use app with a stylish interface that makes it easy for my customers to manage their subscriptions. Some bugs came up during an upgrade that customer service was quick to fix. Thank you

Seed Cycle Blend
New Zealand
Over 2 years using the app
March 1, 2022

The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.

BloomBox Club Spain
United Kingdom
Over 2 years using the app
Edited December 13, 2021

I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services

GeoFossils
United Kingdom
Over 2 years using the app
February 7, 2022

We use recharge for our quarterly wine club membership. We rarely ever have a hiccup with the app, as it is straight forward and easy to use. If issues ever arise, the team at Recharge are always prompt in helping us resolve the issue, in a timely, helpful and supportive way. Bloody love their work! Thank you - especially to Milica - What a legend. 

Delinquente Wine Co
Australia
Over 2 years using the app
Edited October 12, 2021

we've been using this app for over a year, and we love it! Great app! Great customer service! keep up the great work!

FATCO Skincare Products
United States
Over 2 years using the app
January 4, 2022

This is the best solution we've found for handling subscriptions on the Shopify service, given that they aren't supported natively. There is a bit of setup required but the support staff are very helpful in getting you up and running.

Carveco
United Kingdom
Over 2 years using the app