Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

June 24, 2021

ReCharge has been helpful with my company's goals and subscription management, especially after starting to work closely with our designated account manager. This feature has helped me learn how to utilize ReCharge to its fullest potential.

Branded Bills
United States
Over 2 years using the app
November 9, 2022

The customer support for this app is excellent! Every time I have needed help or had a question they are highly responsive and get the task resolved quickly. The app itself is also very user friendly and works as it should.

TreCeuticals®
United States
Over 2 years using the app
March 29, 2022

Even in the short time we've used this app I've seen it grow and widen its services. The customer support team are absolutely excellent and we're excited to see that it's constantly developed to help users, with great help for those tricky panic moments!

Snack at Franks
United Kingdom
Over 2 years using the app
December 18, 2023

Matt A. helped me trouble shoot some issues and he was super attentive, patient and helpful. Recharge is lucky to have him!

Mylk Labs
United States
Over 2 years using the app
Recharge replied December 26, 2023

We appreciate you taking the time to leave a shout out for Matt! Glad to hear you've had a positive experience.

- Ty Bailey | VP of Services

September 16, 2021

Very quick and effective customer service. They've been able to help with any issue we have had so far!

The Clever Bean
United States
Over 2 years using the app
July 13, 2022

Customer service is great! Specific shout out to Rachel D. who took signficant time to patiently and efficiently answer several questions that I had. Not just extremely helpful and nice to speak to, but most importantly every question got resolved! Thanks Rachel

healf
United Kingdom
Over 2 years using the app
October 14, 2021

Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.

92 Degrees
United Kingdom
Over 2 years using the app
December 20, 2023

Service client très à l'écoute et réactif !

Hello Jack GmbH
Germany
Over 2 years using the app
Recharge replied December 26, 2023

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

February 3, 2022

Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.

The Poetry Book Society
United Kingdom
Over 2 years using the app
Edited August 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

SugarMeSmooth
United States
Over 2 years using the app